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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rene Owenby (giggleinsc)

February 12, 2026

5  out of  5
rating by Rene Owenby (giggleinsc)
"Trish makes the whole "insurance" process easy to understand and is so helpful. I've been a client of James Owens for as long as i have been a home owner, and car owner before that. Wouldn't go anywhere else!!!!!!"
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Amy Sykes

February 9, 2026

5  out of  5
rating by Amy Sykes
"Michelle was great! Her kindness was very genuine."
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Annamarie Gucciardo

January 29, 2026

5  out of  5
rating by Annamarie Gucciardo
"Excellent service! I’ve had State Farm insurance over 15 years and I always receive the best service. Thank you State Farm for all your hard work and excellent service."
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Chona Parks

January 16, 2026

5  out of  5
rating by Chona Parks
"I have been with James Owens, State Farm Agency for well over a decade and they never disappoint. I called them this morning to change vehicles on my policy and Kari Martinez assisted me with the switch and made it seamless! It was as simple as 1-2-3 and done. I appreciate the attention given, the assistance, the courtesy and the coverage! Thank you, State Farm (Kari)!"
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Mike

January 14, 2026

5  out of  5
rating by Mike
"We had to deal with an accident and Kari was very outgoing and professional. She answered every question and was very patient. I highly recommend using James Owen."
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Lisa Berry

January 9, 2026

5  out of  5
rating by Lisa Berry
"I just added another vehicle to my policy and had a pdf card in just a few minutes.. Great shoutout to the staff at James Owens office!!!"
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Robert Whatley

December 9, 2025

5  out of  5
rating by Robert Whatley
"I've used James Owens for over 25 years. He has handled claims for me on my cars and on my home. James and his staff have always been a great help to me and my family when we needed them the most."
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Leandra Arvazzetti

December 5, 2025

5  out of  5
rating by Leandra Arvazzetti
"Kari was amazing!! She was friendly and efficient and made a daunting process effortless."
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Charla Henderson

December 4, 2025

5  out of  5
rating by Charla Henderson
"I have been a client for over 30 years. James and his team have always been exceptional in the level of service they give."
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Sarah Neal

December 3, 2025

5  out of  5
rating by Sarah Neal
"Everyone here was super helpful and nice. I was still trying to figure out everything and they helped me figure things out. Highly recommend"
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Leslie Byrd

November 10, 2025

5  out of  5
rating by Leslie Byrd
"Michelle is the best!! She always answers my questions and get my policy together in no time. I really appreciate Michelle"
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Pamela Syphrit

November 7, 2025

5  out of  5
rating by Pamela Syphrit
"Patricia Winston went above and beyond in helping me when I was a victim of a hit and run! She was very professional and caring!"
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Leslie Steadman

June 4, 2025

5  out of  5
rating by Leslie Steadman
"Had significant engine trouble with my car and had to have it towed twice within a few weeks, and the emergency tow service coverage took care of both bills. Very easy to deal with!"
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CRYSTAL HEYWARD

April 15, 2025

5  out of  5
rating by CRYSTAL HEYWARD
"I call each month to make my payments and Maura is a pleasure and that makes the call so much easier 🥰!"
We responded:
"Thank you, Crystal, for your kind words about our team! We're glad to hear we've been consistently available to help with your insurance needs. We appreciate you! -James "
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S Dunlap

April 14, 2025

5  out of  5
rating by S Dunlap
"I've been with Statefarm for many years and James Owens for six years since I moved to South Carolina. He has an excellent staff and it is always a pleasure to work with them. When I need something they are only a phone call, text or email away."
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Martha Bermudez

April 8, 2025

5  out of  5
rating by Martha Bermudez
"Maura is amazing"
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Sunita Ram

April 8, 2025

5  out of  5
rating by Sunita Ram
"Awesome service consistently. They clear all our doubts and questions whenever we need their help. Thank you Maura"
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Jason Scarborough

April 8, 2025

5  out of  5
rating by Jason Scarborough
"State Farm and James Owens office always take great care of me and my family for many years! Thank you"
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armando herrera

April 3, 2025

5  out of  5
rating by armando herrera
"Excelente atención por parte de la Srta MAURA EGUIGURE y su equipo de agentes de state farm 👍 enhorabuena👏, De mi parte lo recomiendo mucho."
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Heather Henderson

April 2, 2025

5  out of  5
rating by Heather Henderson
"I have been with James Owen's office for ten years and have no complaints!! They give excellent service!! Thank you Maura especially for your help today!"
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Heather Tolbert

April 1, 2025

5  out of  5
rating by Heather Tolbert
"They were kind and very easy to work with getting my auto insurance set up on my new vehicle."
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Alli Perry

April 1, 2025

5  out of  5
rating by Alli Perry
"Great customer service, quick response times, always friendly and helpful. Highly recommend"
We responded:
"Thank you for your review, Alli! We're thrilled to hear you've had a positive experience with our James Owens State Farm team. We appreciate your recommendation! -James "
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J L

March 27, 2025

1  out of  5
rating by J L
"The worst auto insurance experience EVER. This office never follows up. Never heard from James Owen. Does he exist? This office doesn't know how to resolve issues. They just tell you to call a different number that tells me that my issue is a James Owen office issue. They ruined my policy and had me calling them for several weeks during my working hours."
We responded:
"JL, we're sorry to hear about your experience and we take your feedback seriously. We strive to provide excellent service, and we would appreciate the opportunity to address your concerns. Please contact me at 864-268-0311 to discuss and improve your experience. James "
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Pamela Brown

March 27, 2025

5  out of  5
rating by Pamela Brown
"Michelle was very knowledgeable and handled my account with kid gloves!!"
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joseph hand

March 19, 2025

5  out of  5
rating by joseph hand
"Today I was having problems finding my golf cart insurance on my State Farm app so I called my local James Owen’s office and left a message asking them would they handle this for me. I received a text back several hours later stating Maura had taken care of this for me. Thank you Maura for going the extra mile!"
We responded:
"Joe, we appreciate your 5-star rating and positive comments about your experience with our Agency and the service you received from Maura! We strive to provide excellent service to our customers. Please let us know if we can assist you further with your insurance needs. Thanks James "