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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trung Le

Trung Le

March 25, 2024

5  out of  5 rating by Trung Le
"Because of Michelle's professionalism and great customer service, I came back to State Farm from another company. She has helped me save on my premiums."
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Gregory Hawkins

February 9, 2024

1  out of  5 rating by Gregory Hawkins
"James Ownes is the worst, he upholds wrong when it comes 2 his reps in the office they are allowed 2 hang up the phone on customers just 4 asking their name. Hear the gravity of my words, I will not allow James or or his rude reps 2 disrespect me!!! Especially when my premium is keeping your lights on, giving everyone in your office a paycheck including U!!! Im longer with this agent!!"
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February 7, 2024

5  out of  5 rating by Donna
"Insurance in general is so expensive. The phone person was helpful, polite and prompt. We have had our insurance with State Farm for a while. I wish I had gotten into the insurance business as a younger person. From my perspective, it seems like it would be a very lucrative business."
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Brady Andrews

January 14, 2024

1  out of  5 rating by Brady Andrews
"Do not use them for insurance, he does not care what happens to you. Slow service and his responses are "we are still better than progressive and allstate" This is now edited - if you want to know how much they care please look at the copy and pasted response below. They did it twice."
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Jorge Moscoso

January 2, 2024

5  out of  5 rating by Jorge Moscoso
"My insurance company for many years now. Not changing anytime soon."
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Orlando Evans

December 28, 2023

5  out of  5 rating by Orlando Evans
"Great agent"
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Jil Littlejohn Bostick

December 22, 2023

5  out of  5 rating by Jil Littlejohn Bostick
"The best agency in the Upstate. They treat you like family and not just another client. The attention to detail and understanding of family needs and dynamics are superb. Contact them for all of your insurance needs. You won’t be disappointed."
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Xavier Tutusaus

December 15, 2023

5  out of  5 rating by Xavier Tutusaus
"Kari was very helpful and also very nice."
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Alli Perry

December 14, 2023

5  out of  5 rating by Alli Perry
"Great customer service, quick response times, always friendly and helpful. Highly recommend"
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Mary Boles

December 12, 2023

5  out of  5 rating by Mary Boles
"Dealing with James Owens office has been a pleasure. Michelle is always so friendly and helpful when I’ve needed assistance."
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Christopher Martinez

December 5, 2023

5  out of  5 rating by Christopher Martinez
"Estuve allá y el personal es demasiado amable, recomiendo para cualquier tipo de seguro, Maura me brindó un excelente servicio muy profesional."
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Nico Jimenez

December 4, 2023

5  out of  5 rating by Nico Jimenez
"I would do 6 stars if I could. Best team in the upstate"
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John Jackson

November 22, 2023

5  out of  5 rating by John Jackson
"Good experience Maura Eguigure"
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Alexander Agudelo

November 20, 2023

5  out of  5 rating by Alexander Agudelo
"Excelente experiencia, tengo seguro de vida, carro y casa con state farm. Increíble la atención por parte de todos en la oficina. Especialmente de Maura Eguigure, muy atenta y profesional. Me ayudó un montón!"
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November 2, 2023

5  out of  5 rating by BORIS CASON
"I have been with James Owens State Farm for many years over 20plus and I will forever support my agent.."
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David Bridges

October 25, 2023

5  out of  5 rating by David Bridges
"James Owens and his staff are top notch. Simple and positive experience!"
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Rebecca Waldrep

September 18, 2023

5  out of  5 rating by Rebecca Waldrep
"Recently switched and Michelle is just a blessing! She’s super friendly and always eager to help me with my concerns, recently being with all the questions I had about getting pet insurance. Great prices AND a great service experience!"
Profile photo of Jasmine


September 6, 2023

5  out of  5 rating by Jasmine
"James is a great agent and super knowledgeable! He was able to really help me with my long term life insurance policy and car insurance policy. He broke down the coverage in a way that was super simple for me to understand."
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Roland Wilbanks

August 28, 2023

5  out of  5 rating by Roland Wilbanks
"We visited James Owens today to discuss an automobile accident that happened to us. James gave excellent detailed instructions on how to handle it. We also discussed our bundled polices. He gave us options to consider. He spent a great deal of time and made sure that we understood all that was involved. Wed recommend him highly."
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K Renee Gamble

August 18, 2023

5  out of  5 rating by K Renee Gamble
"The absolute best! I have been with this agency for over 20 years. Mr. Owens and his staff are top notch professionals. They have always been caring and willing to assist me in all of my needs."
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Heather Sanders

December 19, 2022

5  out of  5 rating by Heather Sanders
"I have been with James for years now. He and his team are always so helpful and sweet."
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Barbara Williams

December 18, 2022

1  out of  5 rating by Barbara Williams
"Slow service and sugar in my coffee when I ordered black"
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Jonathan Borisuk

November 14, 2022

5  out of  5 rating by Jonathan Borisuk
"Michelle was super friendly, knowledgeable, and worked hard to give us the best rate possible!"
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Michael Martin

September 8, 2022

5  out of  5 rating by Michael Martin
"These guy do great work"
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Steven Sturm (ssturmsc)

July 16, 2021

1  out of  5 rating by Steven Sturm (ssturmsc)
"This is the most incompetent, inept insurance agency I have ever dealt with."