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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CRYSTAL HEYWARD

CRYSTAL HEYWARD

April 15, 2025

5  out of  5
rating by CRYSTAL HEYWARD
"I call each month to make my payments and Maura is a pleasure and that makes the call so much easier 🥰!"
We responded:
"Thank you, Crystal, for your kind words about our team! We're glad to hear we've been consistently available to help with your insurance needs. We appreciate you! -James "
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S Dunlap

April 14, 2025

5  out of  5
rating by S Dunlap
"I've been with Statefarm for many years and James Owens for six years since I moved to South Carolina. He has an excellent staff and it is always a pleasure to work with them. When I need something they are only a phone call, text or email away."
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Martha Bermudez

April 8, 2025

5  out of  5
rating by Martha Bermudez
"Maura is amazing"
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Sunita Ram

April 8, 2025

5  out of  5
rating by Sunita Ram
"Awesome service consistently. They clear all our doubts and questions whenever we need their help. Thank you Maura"
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Jason Scarborough

April 8, 2025

5  out of  5
rating by Jason Scarborough
"State Farm and James Owens office always take great care of me and my family for many years! Thank you"
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armando herrera

April 3, 2025

5  out of  5
rating by armando herrera
"Excelente atención por parte de la Srta MAURA EGUIGURE y su equipo de agentes de state farm 👍 enhorabuena👏, De mi parte lo recomiendo mucho."
Profile photo of Heather Henderson

Heather Henderson

April 2, 2025

5  out of  5
rating by Heather Henderson
"I have been with James Owen's office for ten years and have no complaints!! They give excellent service!! Thank you Maura especially for your help today!"
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Heather Tolbert

April 1, 2025

5  out of  5
rating by Heather Tolbert
"They were kind and very easy to work with getting my auto insurance set up on my new vehicle."
Profile photo of Alli Perry

Alli Perry

April 1, 2025

5  out of  5
rating by Alli Perry
"Great customer service, quick response times, always friendly and helpful. Highly recommend"
We responded:
"Thank you for your review, Alli! We're thrilled to hear you've had a positive experience with our James Owens State Farm team. We appreciate your recommendation! -James "
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J L

March 27, 2025

1  out of  5
rating by J L
"The worst auto insurance experience EVER. This office never follows up. Never heard from James Owen. Does he exist? This office doesn't know how to resolve issues. They just tell you to call a different number that tells me that my issue is a James Owen office issue. They ruined my policy and had me calling them for several weeks during my working hours."
We responded:
"JL, we're sorry to hear about your experience and we take your feedback seriously. We strive to provide excellent service, and we would appreciate the opportunity to address your concerns. Please contact me at 864-268-0311 to discuss and improve your experience. James "
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Pamela Brown

March 27, 2025

5  out of  5
rating by Pamela Brown
"Michelle was very knowledgeable and handled my account with kid gloves!!"
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joseph hand

March 19, 2025

5  out of  5
rating by joseph hand
"Today I was having problems finding my golf cart insurance on my State Farm app so I called my local James Owen’s office and left a message asking them would they handle this for me. I received a text back several hours later stating Maura had taken care of this for me. Thank you Maura for going the extra mile!"
We responded:
"Joe, we appreciate your 5-star rating and positive comments about your experience with our Agency and the service you received from Maura! We strive to provide excellent service to our customers. Please let us know if we can assist you further with your insurance needs. Thanks James "
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kevin garcia

March 15, 2025

5  out of  5
rating by kevin garcia
"Amazing agency and fantastic service! I’ve been with this agency for years and never once thought about switching, they are the best!"
We responded:
"Kevin: Thank you so much! We’re thrilled to hear you think amazing things of our company. We appreciate the 5-star rating! -James"
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Stan Davis

March 14, 2025

5  out of  5
rating by Stan Davis
"Kari was very friendly and helpful. Thanks for doing a great job getting me the information I needed. Have a great weekend!"
We responded:
"Stan: We're thrilled to hear that Kari did a great job getting the information that you needed! thank you very much for your kind words we really appreciate you. -James!"
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Stella Lantz

March 12, 2025

5  out of  5
rating by Stella Lantz
"I needed to update insurances, and Maura and Kari were very helpful and communicative! They made sure I was aware of each step and what information was needed. Thank you for providing excellence and making it an easy process!"
Profile photo of Rick Tallman

Rick Tallman

March 6, 2025

5  out of  5
rating by Rick Tallman
"Wonderful agency Great service. I wouldn't trust any other insurance company. Their slogan is right* State farm is there""
We responded:
"Rick: Happy to help you with your insurance needs that's why we are here for! thank you for your wonderful review, we really appreciate you. -James! "
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Bryan Woody

March 5, 2025

5  out of  5
rating by Bryan Woody
"Absolutely Awesome service. I've known Mr Owens for a long time and he is amazing. Kari is a ROCKSTAR!"
We responded:
"Bryan: Thank you so much for the amazing review, we are glad to have you as a customer to our Agency, thank you for being loyal customer to us, we really appreciate you. -James! "
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Anthony Bell

March 5, 2025

4  out of  5
rating by Anthony Bell
"I'm grateful to this agency. They have been very helpful with giving me some information for insurance."
We responded:
"Anthony: I'm so glad to hear that we were very helpful to you with your questions, we really appreciate you. -James!"
Profile photo of Elizabeth Evans

Elizabeth Evans

February 14, 2025

5  out of  5
rating by Elizabeth Evans
"I have been a client of James Owen's Agency for almost 20 years. They have always provided the best service. I appreciate their quick response to my questions or requests. I would highly recommend them to anyone who wants a full service agency to handle all of your insurance needs."
We responded:
"Elizabeth: Wow! Thank you for being a wonderful loyal customer, we are here to help you with all your insurance needs, very pleasant to hear that we are very quick answering your questions, thank you for doing business with us, we really appreciate you. -James! "
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G Reeves

February 11, 2025

5  out of  5
rating by G Reeves
"Maura was most helpful to make changes for me and to do so in a friendly, competent manner....with a smile in her voice 😊"
We responded:
"Reeves: I'm so glad to hear that Maura was very helpful to you with your needs, Thank you very much for taking the to write such a wonderful review for our agency, we really appreciate you! -James! "
Profile photo of Glenda Smith

Glenda Smith

February 10, 2025

5  out of  5
rating by Glenda Smith
"I have used James Owens State Farm for many years and have been very pleased with the friendly staff and the helpful service."
We responded:
"Glenda, thank you for your amazing & kind review, we really appreciate you.-James! "
Profile photo of PEGGY BRANHAM

PEGGY BRANHAM

January 31, 2025

5  out of  5
rating by PEGGY BRANHAM
"I have used the James Owens agency for decades. Always helpful. They even followed up with me after the hurricane last fall to make sure my claim was being handled and to see if I needed additional support. They are the best!"
We responded:
"Peggy, wow thank you so much for your review, I'm so glad to hear that we were very helpful in such difficult time like it was with the hurricane, we really appreciate your business! -James. "
Profile photo of PAOLA PIAMONTE

PAOLA PIAMONTE

January 22, 2025

5  out of  5
rating by PAOLA PIAMONTE
"La atención de la señorita Kari fue estupenda, ella me dio los mejores precios en mi póliza. Gracias a state fram"
We responded:
"Paola ¡Muchas Gracias por compartir sus amables palabras! Nos da mucho gusto saber que Kari pudo ayudarla con sus necesidades y que tuvo una experiencia positiva. ¡Apreciamos mucho tu comentario! -James"
Profile photo of Udrieka Freeman

Udrieka Freeman

January 17, 2025

5  out of  5
rating by Udrieka Freeman
"Excellent agency and great customer service!"
We responded:
"Udrieka, Thank you for the kind words! We are always here to help you with your needs —James"
Profile photo of Doyce Jackson

Doyce Jackson

January 13, 2025

5  out of  5
rating by Doyce Jackson
"I really appreciate Michelle! She always goes above and beyond to make sure she helps me with my questions or needs. She doesn’t hesitate to try and help me with my insurance needs. Thank you Michelle for going above your work duties to help me. God bless!!"
We responded:
"Doyce, Thank you for your excellent review very glad that you pointed out how wonderful job Michelle does, we are very bless to have her on our team! -James"